Frequently Asked Questions

What is Welcome Group Consulting?

Welcome Group Consulting is a Relocation and Accommodation Service Consultancy located in Copenhagen S. The company exists for expatriates and is also staffed by them, boasting as one of the most internationalized companies in Denmark.

What does Welcome Group Consulting do?

Our professional staff with over 14 years of experience provides Relocation, HR Oursourcing and Accomodation services for both businesses and individuals. The process of these services all consist of initial and follow-up consultations, to make sure our services are always tailored exactly to each of our customers’ needs.

In addition, we provide integration assistance to newcomers in several ways, including coaching, networking events, childcare assistance, fitness and more!

How does Welcome Group Consulting assist me in finding an accommodation?

WGC has several options to help you find the most fitting accommodation, depending on your needs. Find out more about the two most commonly used housing packages: Accommodation Package and Student Package.

What does the Relocation Package include?

Apart from what general Relocation packages offer, like accommodation search and moving assistance, WGC is unique because of its high-quality pre-, and post-arrival services and large customisability in our Relocation Package to perfectly fit your needs. Interested? Check out the details of our Relocation Service!

Where does Welcome Group Consulting get their accommodation offers from?

From our extensive network of housing agencies, landlords and exclusive contacts.

Can I trust the WGC Rental List?

Welcome Group Consulting offers are 100% scam free and personally verified by one of our Relocation Experts.

How do I use the webshop?

  • Step 1: Open the “Services” tab on our website.
  • Step 2: Search for your desired product(s).
  • Step 3: Click on “Add to cart below each product you wish to purchase”
  • Step 4: Click on “View cart” next to any of the products you added to your cart.
  • Step 5: After looking through your orders you may click on Purchase products.
  • Step 6: Fill in your name, email and card details.
  • Step 7: Click on Purchase.
  • Step 8: After the purchase is complete an account for you will automatically be created with the email address you have given, and you will immediately have access for the services you have purchased unless the product purchased requires personal contact. In the latter case one of our employees will contact you shortly.
  • Step 9: Congratulations, you are now part of the WGC family!

Can I speak with someone before making a purchase?

Yes, we love speaking with customers! Give our team a call on 6070 2298. Please note our telephone  hours are Monday to Friday – 9am to 4pm GMT+1.

What happens once my purchase is complete?

You will receive a confirmation email about your purchase. Then depending on the product, you will either receive access to one of our services, like the accommodation list, or one of our employees will get in touch with you.

Is the data I share with WGC protected?

Certainly. Read more about how we protect your data in our Privacy Policy, and more about how we treat this data in our Terms and Conditions.

How do I cancel my subscription?

We are sorry that you want to cancel your membership with us and hope you have found what you were looking for in the time you have been a member with WGC. To cancel, go to your profile in My Subscription section and cancel your subscription.
Have problems with canceling? Simply send an email to, and state your customer number or use the contact us form by clicking here.

How to redeem my gift card?

Our congratulations that you have friends who made great choose to use our help and make a gift for you.

To redeem your gift card:

  1. Create account
  2. Go to coupon-redeem page and enter your code from gift card.
  3. If code was correct you should see message that all is correct and go to be redirected to your cart page where automatically will be added coupon code and product with 100% discount.
  4. You can add in addition other products, but they not counting to 100% discount.
  5. Finish your purchase and wait for call from our consulting specialists

Have problems with gift card? Simply send an email to, and state your gift card number or use the contact us form by clicking here.